Bill would prevent Wells Fargo from using forced arbitration clauses in real
accounts to block customers from suing over fraudulent ones
WASHINGTON, DC – U.S. Senators Jack Reed (D-RI) and Sheldon Whitehouse (D-RI) joined
Senator Sherrod Brown (D-OH) and 16 Senators this week in introducing legislation
that would give victims of Wells Fargo’s fraudulent account scheme their day in
From at least 2011 to 2015, Wells Fargo opened millions of fraudulent accounts – two
million bank accounts and 565,000 credit card accounts – in its customers’ names.
Wells Fargo is now preventing victims from suing them by using forced arbitration
clauses tucked away in the fine print of contracts that customers signed when
opening legitimate accounts.
Wells Fargo recently fired a group of senior managers amid the bank’s ongoing
internal investigation of the scandal, but the bank has refused to stop using forced
arbitration clauses against defrauded customers.
The Justice for Victims of Fraud Act will work hand-in-hand with a new oversight
rule that the Consumer Financial Protection Bureau (CFPB) put out in May to
strengthen protections for consumers. Whereas the CFPB proposal would apply only to
contracts signed after the rule is final, this bill would allow victims of Wells
Fargo’s fraud to seek their day in court even if they signed contracts that included
arbitration for their legitimate accounts in the past.
«Wells Fargo must be held accountable and their customers deserve to have their day
in court,» said Senator Reed, a senior member of the Senate Banking, Housing, and
Urban Affairs Committee. «There is no reason Wells Fargo should be allowed to
prevent victims from pursuing legal action for their unauthorized accounts due to
arbitration agreements they were forced to sign when setting up a legitimate
«Wells Fargo betrayed its customers’ trust by opening phony accounts in their
names,» said Senator Whitehouse. «This bill allows victims of this corporate fraud
their day in open court, with their case heard by a jury of citizens, not
In addition to Brown, Reed, and Whitehouse, the bill is cosponsored by U.S. Senators
Patrick Leahy (D-VT), Patty Murray (D-WA), Ron Wyden (D-OR), Richard Durbin (D-IL),
Robert Menendez (D-NJ), Bernie Sanders (I-VT), Robert Casey (D-PA), Mark Warner
(D-VA), Jeff Merkley (D-OR), Al Franken (D-MN), Richard Blumenthal (D-CT), Brian
Schatz (D-HI), Mazie Hirono (D-HI), Elizabeth Warren (D-MA), Heidi Heitkamp (D-ND),
and Chris Van Hollen (D-MD).
The bill has been endorsed by Americans for Financial Reform, Public Citizen, NAACP,
American Association for Justice, Allied Progress, Center for Responsible Lending,
Economic Policy Institute Policy Center, California Reinvestment Coalition,
Consumers for Auto Reliability and Safety, Consumer Federation of America, National
Consumers League, Public Justice, Franciscan Action Network, Media Voices for
Children, Woodstock Institute, Tennessee Citizen Action, National Consumer Law
Center (on behalf of its low income clients), National Association of Consumer
Advocates, The Impact Fund, Consumer Watchdog, Alliance for Justice, Workplace
Fairness, Homeowners Against Deficient Dwellings, Consumer Action, Consumers Union,
and Communications Workers of America (CWA).
After the fraudulent account scheme was uncovered last September, Reed
Wells Fargo CEO John Stumpf at a Banking, Housing, and Urban Affairs Committee
hearing on «An Examination of Wells Fargo’s Unauthorized Accounts and the Regulatory