Amica Insurance is recognized as a J.D. Power 2014 Customer Champion

Amica is one of only 50 companies to receive this honor in the U.S.

LINCOLN, R.I., March 3, 2014 – Amica Insurance has been recognized as a 2014
Customer Champion – one of 50 companies to have earned this accolade this year.

To qualify for inclusion on this elite list, companies must excel, not only within
their own industry, but also among the nine industries included in the Customer
Champions analysis by J.D. Power. To determine the J.D. Power 2014 Customer
Champions, J.D. Power examined five factors, including people, presentation,
process, product and price.

For the 2014 Customer Champions, J.D. Power evaluated more than 600 brands. The 2014
Champions were identified based on customer feedback, opinions and perceptions
gathered primarily from J.D. Power’s syndicated research in 2013. This group of 50
represents the highest-performing U.S. companies that deliver service excellence –
both within their respective industry and across nine industries measured.

“We’re honored to receive this distinction and be included in this elite group of
U.S. companies,” said Robert A. DiMuccio, president, chairman and CEO of Amica
Insurance. “We work hard to earn the trust of our policyholders and to be there when
they need us. We appreciate this external confirmation from J.D. Power on behalf of
our customers.”

To learn more, click here for the J.D. Power news release.

About Amica Insurance

Amica Mutual Insurance Co., the nation’s oldest mutual insurer of automobiles, was
founded in 1907. The company, based in Lincoln, R.I., is a national writer of
automobile, homeowners, marine and personal umbrella liability insurance. Life
coverage is available through Amica Life Insurance Company, a wholly owned
subsidiary. Amica employs more than 3,200 people in 40 offices across the country.
Amica is proud to be a J.D. Power 2014 Customer Champion. We are one of an elite
group of 50 U.S. companies to be named to this list.